Service Agreement
Last updated: September 2026
By purchasing a service, you authorize Build with Shamire to complete the selected scope and agree to the terms below.
Scope and timing
Your checkout selection, proposal, or written confirmation defines the work included. Timelines begin after payment and receipt of required content, access, and approvals. Delays in client materials or feedback may move delivery.
Payments
One-time fees are due at checkout unless a written payment schedule says otherwise. Recurring services renew monthly until canceled. Third-party software, platform, usage, domain, messaging, and Marblism charges are separate unless expressly included.
Managed AI services
You own your Marblism account, your workspace, and your data. Build with Shamire is invited into your workspace to configure and manage selected AI staff on your behalf. You are responsible for keeping your Marblism subscription active and for maintaining the permissions that allow Build with Shamire to work; if your subscription lapses or access is withdrawn, Build with Shamire may be unable to perform the service. Because the workspace is yours, AI staff, configurations, prompts, and workflows created for you remain in your workspace when the engagement ends. Build with Shamire retains ownership of its own pre-existing templates, frameworks, reusable components, methods, and know-how, and may reuse general systems and approaches developed while providing the services. AI staff can make mistakes and may produce inaccurate output; you remain responsible for reviewing and approving high-impact business, legal, financial, and customer-facing decisions. Build with Shamire does not guarantee the accuracy of AI output or any business result from its use.
Revisions and approvals
Reasonable revisions within the selected scope are included. New pages, workflows, integrations, or strategy beyond that scope may require a separate quote. You are responsible for final content, claims, policies, and business information.
Cancellation and refunds
Either party may cancel a recurring service with thirty (30) days' written notice to the other party. Cancellation takes effect at the end of the then-current billing cycle. Fees already paid for completed or partial billing periods are not refundable. Cancellation stops future work and future billing but does not reverse completed periods or third-party charges. One-time services are non-refundable once work has begun, because capacity and implementation time are reserved immediately.
Ownership and access
After full payment, you own approved custom deliverables created specifically for your business. Build with Shamire retains pre-existing methods, reusable components, templates, and know-how. You retain ownership of connected third-party accounts and data.
Communication
Project communication and approvals may be handled by email or through your client dashboard. Reply promptly when input is requested so the build can stay on schedule.
Limitation of liability
To the fullest extent permitted by law, Build with Shamire's total liability arising out of or relating to the services or this agreement will not exceed the total fees you paid to Build with Shamire for the specific service giving rise to the claim. Build with Shamire is not responsible for indirect, incidental, special, consequential, or exemplary damages, including lost profits, lost revenue, lost business, lost opportunities, or lost data. Build with Shamire provides services with reasonable skill and care but does not guarantee any specific result, including leads, bookings, sales, revenue, followers, engagement, or growth. Nothing in this agreement limits any right or protection that cannot legally be limited or waived.
Client materials and rights
You are responsible for the accuracy and legal appropriateness of the content, claims, images, trademarks, testimonials, and business information you provide, and you confirm you have the rights and permissions to use and share them.
Marketing compliance
Where your services involve email, SMS, or subscriber lists, you are responsible for complying with applicable marketing laws for your own list, including consent, accurate sender information, unsubscribe handling, and honoring opt-outs.
Third-party platforms
The services rely on third-party platforms and tools that may change their features, rules, policies, or pricing, or may experience outages, account restrictions, or interruptions. Build with Shamire is not responsible for a third party's decisions, outages, or service interruptions.
Governing law
This agreement is governed by the laws of the State of Florida, without regard to its conflict-of-law rules, and the state and federal courts located in Volusia County, Florida have exclusive jurisdiction over any dispute arising out of or relating to this agreement or the services.
Dispute resolution
If a dispute arises out of or relating to this agreement or the services, the parties will first attempt to resolve it informally. The party raising the dispute will send written notice describing the issue and the outcome sought to the other party's email address on file. Both parties will make a good-faith effort to resolve the dispute within fifteen (15) days of that notice. If the dispute is not resolved informally, the parties may pursue any remedy available to them. Nothing in this section prevents either party from seeking urgent injunctive or equitable relief, or from pursuing a claim in small claims court.
This agreement works with the Terms of Use and Privacy Policy. Questions: buildwithshamire@gmail.com.